Five-star hotels pride themselves on offering cordon bleu food and personal service, but a hotel in Japan may offer a glimpse of the future, because it will be staffed almost entirely by helpful humanoids. When the first guests check into at Henn-na Hotel in Nagasaki this July, they will be greeted by 10 eerily lifelike robots – and the mechanical service will not stop there.
The robots will check in new guests before carrying their luggage and cleaning their rooms – and all with a smile.
The Henn-na Hotel will open in July, feature 72 rooms, and be staffed by 10 humanoid robots. “Henn” means “change” or “strange” in Japanese. The reception staff will be developed by robotics company Kokoro which specialises in “actroid” bots, which are made to seem human. Not only will these robotic receptionists appear like Japanese women but they are able to mimic human behaviours too like breathing and blinking. They will speak Japanese, Chinese Korean and English – engaging with people based on eye contact, body language and tone.
The company president Hideo Sawada said that he hopes to soon have robots performing 90 per cent of hotel services. The robot staff will be supplemented by humans initially. But the tech doesn’t stop at robots. Guests won’t need keys to access their rooms as locks work via facial recognition. And rather than the usual number based temperature controls there will be a radiation panel that detects body heat and adjusts the room to keep the guest comfortable. And any food orders or assistance while in-room can be accessed via the room’s tablet. Rooms will start at around $60 per night from 17 July.
Source : PTI